Culturally humble integrative primary care.

​

Background for the positions listed below:

 

Our work at Casa de Salud is unique. Every day, we deliver care that is rooted in dignity, trust, creativity, cultural humility, and mutual respect. We see healthcare from a lens that understands the histories of inequalities, oppressions, and structural forces that affect our community. We also see the strengths of our community members, as well as the cultural richness that exists around us. It is with this historical analysis and appreciation for the power within our community that we build towards collective wellness and liberation.

 

Casa de Salud was founded in 2004 to provide high quality medical services to people with no or limited health insurance as well as a place for primary care clinicians and integrative healers to enjoy the practice of medicine. We embrace a holistic approach using a wide range of conventional, natural and traditional medicines to best address mind/body/soul medicine. Our clinicians have included Family Physicians, a part-time gynecologist, NPs, PAs, a social worker, as well as a Doctor of Oriental Medicine, a Reiki master, a curandera, and massage therapists. Case management and health coaching are available to patients.

 

Casa de Salud is rooted in community, has relationships with many direct service and advocacy organizations in the county and beyond, and provides a culturally humble and anti-racist environment for staff, apprentices, and patients.  

We offer a wide range of medical, integrative healing, psychosocial and advocacy services on an appointment basis or walk-in basis. Many of our patients are monolingual Spanish speakers. As part of our comprehensive approach to primary care, we also have a strong focus on nutritional/lifestyle changes, harm reduction (needle exchange in-house), opiate addiction recovery with medication assisted treatment and integrative/bodywork modalities, women's health services, and queer/transgender care including gender affirming hormone therapy.

 

Casa de Salud is a nonprofit integrative community-based clinic. 70+% of our patients are self-pay and we provide transparent, affordable healthcare and low-cost labs and procedures. We also accept Medicaid, greatly reducing the hassles of insurance-based healthcare while serving those most in need. Our patients are appreciative and enjoyable to work with; many have been with us since we started in 2004.

 

Casa de Salud serves as a training site for pre-professional health students who serve as health apprentice fellows and help run many aspects of the clinic under the supervision of a nurse and an apprentice supervisor. We have a comprehensive and user-friendly electronic medical record. 

​​​

 

Medical Director

 

The Medical Director provides strategic leadership and clinical oversight to ensure the delivery of high-quality, patient-centered care across all Casa de Salud programs and services. This role oversees clinical standards, compliance, and performance improvement, while fostering an integrated approach between medical, behavioral, and community health services.

Medical Director Responsibilities

 

Clinical Leadership & Oversight

• Provide medical supervision and guidance to all clinical staff, including physicians, nurse practitioners, physician assistants, and nursing personnel.

• Assist in developing and maintaining clinical policies, protocols, and quality standards that ensure compliance with federal, state, and local regulations.

• Support the integration of preventive, primary care, and specialty services to promote comprehensive patient care.

 

Strategic & Administrative Responsibilities

• Partner with the Executive Director and leadership team to develop organizational goals, clinical initiatives, and strategic priorities.

• Participate in budget planning, resource allocation, and program development to support sustainable growth.

• Ensure alignment between clinical operations and Casa de Salud’s mission, values, and community impact goals.

• Represent the organization in partnerships with hospitals, public health agencies, and community stakeholders.

Compliance, Risk Management & Quality

• Ensure adherence to all applicable licensing, credentialing, and reporting requirements.

• Oversee infection control, patient safety, and risk management programs.

• Lead performance improvement initiatives and monitor key clinical metrics.

• Provide leadership during audits, accreditation surveys, and regulatory reviews.

Education & Workforce Development

• Mentor and support the professional development of clinical staff and trainees.

• Promote a culture of continuous learning, evidence-based care, and interdisciplinary collaboration.

• Support community and workforce pipeline programs that prepare future healthcare professionals.

Qualifications

Required:

• Doctor of Medicine (MD) or Doctor of Osteopathy (DO) from an accredited institution.

• Current and unrestricted license to practice medicine in the State of New Mexico.

• Minimum of 5 years of clinical experience, including 2 years in a leadership or supervisory capacity.

• Demonstrated knowledge of quality improvement, compliance, and patient safety standards.

• Excellent communication, leadership, and organizational skills.

 

Highly Preferred:

• Experience in community health, primary care, or nonprofit healthcare settings.

• Familiarity with population health.

• Bilingual (English/Spanish) proficiency a plus.

Core Competencies

• Strategic and operational leadership

• Clinical excellence and patient advocacy

• Interdisciplinary collaboration

• Cultural competence and equity-focused care

• Trauma-Informed Care

• Data-driven decision making

• Integrity and accountability

 

 

If interested please send your resume, cover letter and three professional references to: info@casadesaludnm.org, with the subject line “Medical Director -- [your name].” Please note that only those candidates under consideration will be contacted to schedule interviews.

 

 

Family Nurse Practitioner or Physician Assistant

 

Casa de Salud is seeking the services of an experienced family nurse practitioner or physician assistant, part-time (at least 24 hours a week or more) or full time. If you are seeking a clinical home where you can practice medicine with love and care, where you can help build an integrative care model of care that is especially responsive low-income residents of Albuquerque and beyond, and where you can pursue creative projects within and beyond healthcare, this is the place for you.

 

We are looking for clinicians who are passionate about working with marginalized communities and who are resourceful and creative. We are looking for clinicians who are interested in integrative and holistic healing and in working alongside practitioners from various other healing modalities. We are also looking for clinician leaders – as there are leadership growth opportunities available for quality improvement, clinical care, and community development.

 

Clinicians should have Spanish proficiency as many of our patients are monolingual Spanish speaking; and must enjoy providing high quality healthcare both independently and within a team of transdisciplinary clinicians. Extensive experience with acute care and chronic medical care, as well as experience with a range of office-based procedures, is important. Experience in working with patients dealing with addictions is also important, and the ability to prescribe buprenorphine medication treatment for opioid addictions is a strong plus. Experience or interest in working with queer and transgender populations is also a strong plus.

 

Clincians have flexibility to develop their own practice style and focus areas based on patient and community needs. Clinicians also spend ample time with each patient. Clinicians are also invited to build community responsive projects aligned with the clinic’s vision. Several clinicians were nationally recognized Robert Wood Johnson Foundation Clinical Scholars, and clinicians have pursued projects ranging from popular education curriculum development around the roots of addiction, to community partnerships for food justice, to strengthening systems for integrating modalities of care at the clinic. Casa has a history of organizing health workers in Bernalillo County and around the state, and clinicians at the organization are deeply involved in advocacy and community organizing for healthcare access, addictions, and public safety.

 

Salary/Benefits:

 

This position is an employed position. Salary is commensurate with experience. Benefits include health / dental / vision insurance, retirement IRA, paid time off, paid holidays, leadership development opportunities, professional development support, flexibility in schedule, a positive and exciting team culture, and support for advocacy/community projects that align with Casa de Salud’s mission.

 

Casa de Salud has also been recognized as a site for the competitive New Mexico Health Professional Loan Repayment Program (NMHPLRP), which pays off up to $25,000 a year of student loan debt for clinicians who practice in areas with shortages of clinicians. The process is competitive, and Casa is proud to be recognized by the state as a site that cares for underserved populations.

 

Casa de Salud is an Equal Opportunity Employer and maintains a core value around our staff reflecting the communities we serve. People of color, people of trans and gender non-­conforming identities, immigrants, and differently abled people are strongly encouraged to apply.

 

If interested please send your resume, cover letter and three professional references to: info@casadesaludnm.org, with the subject line “Casa de Salud Clinician -- [your name].” Please note that only those candidates under consideration will be contacted to schedule interviews.

​​​​​

Pathways Navigator Intensive Case Manager

​

Casa de Salud is hiring for a full-time Pathways Navigator Intensive Case Manager who is passionate about assisting individuals with connecting them to resources for co-occurring substance use and mental health needs as well as local benefits such as housing, dental, education and more. The Pathways program is funded through the City of Albuquerque, and supported by the UNM Office of Community Health Worker Initiatives. 

The Pathways Navigator Intensive Case Manager will work resourcefully and skillfully to support clients in their self-efficacy and case management needs, to achieve better quality of life and to maintain the highest possible ability to function in the community. The PN ICM will provide education, care coordination, and access to community resources. The PN ICM would work on site at Casa de Salud as well as in community settings, including with clients at their homes. 

Our work at Casa de Salud is unique. Every day, we deliver care that is rooted in dignity, trust, creativity, cultural humility, and mutual respect. We see healthcare from a lens that understands the histories of inequalities, oppressions, and structural forces that affect our community. We also see the strengths of our community members, as well as the cultural richness that exists around us. It is with this historical analysis and appreciation for the power within our community that we build towards collective wellness and liberation.

Casa de Salud is a nonprofit integrative primary care clinic located in the South Valley, and incorporates conventional healthcare, integrative healing modalities, a syringe exchange, opioid addiction treatment, case management, medical debt navigation, community organizing, and a successful pipeline program to help young people of color become health professionals and healthcare leaders. The Intensive Case Manager would work integrally with another case manager at the organization -- the Pathways Navigator -- as well as with a wide range of integrative clinicians and staff (Physicians, Nurse Practitioners, Physician Assistants, and soon a Certified Peer Support Worker and a Social Worker).

 

For this role, Spanish proficiency is a strong plus, given many clients who access services at Casa de Salud speak Spanish.
 

Duties and Responsibilities:

 

• Facilitate client access to community resources, including locating housing, food, recreational activities, clothing, school programs, vocational and employment opportunities, relevant mental health services, and more.

• Coordinate and monitor services, including comprehensive tracking of client activities in relation to care plan.

• Assist clients in developing goals and supporting clients in meeting these goals.

• Document all client encounters and contacts made on behalf of clients; complete and submit billing documentation as appropriate; maintain comprehensive client files, which may include documents held for safekeeping on behalf of the client.

• Identify and provide emergency crisis services as necessary; make immediate clinical assessments and respond according to accepted crisis intervention methods and techniques; coordinate other services as appropriate.

• Assess patients, evaluate effectiveness of care plan and progress made by client, participate in patient treatment planning and case review with patient care providers.

• Maintain and report applicable statistics regarding programs and client services.

• Perform miscellaneous job-related duties as assigned.

• Enter County jails and perform intakes with inmates referred to program 

 

The ideal candidate would possess:

 

• At least 2 years prior experience working with populations affected by addictions, behavioral health issues, homelessness, discrimination, persons that have experienced violence either as a victim or a perpetrator. 

• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.

• A desire to work in an integrative community clinic environment with a wide range of clinicians and staff (MDs, PAs, NPs, Doctor of Oriental medicine, Reiki master, Massage therapists, Certified Peer Support Worker, Social Worker), in a transdisciplinary team.

• Ability to work in a trauma-informed care and social justice-informed care framework, culturally humble framework and anti-racist framework.

• Strong skills in documentation and in maintenance of records.

• Ability to gather data, compile information, and prepare reports.

• Ability to monitor, assess and record client progress against a care plan, and to make adjustments to plans and services.

• Ability to assess mental status in clients and to develop individual treatment goals and plans.

• Knowledge of community health care and vocational services.

• Ability to plan, implement, and evaluate individual patient care programs.

• Knowledge of medical billing procedures.

• Ability to communicate medical information to healthcare professionals within and outside of Casa de Salud, and to others, under crisis situations.

• The ability to commit to full time work during business hours, with some flexibility as needed on evenings and weekends.

• Familiarity with Google Docs, Microsoft Word, Excel spreadsheets, Mac computers, an online Redcap database, and an easy to use team-based electronic medical record (EMR) at Casa de Salud.

• Ability to have reliable transportation to meet clients at their homes or at agencies for support.

 

Possession of a valid NM Drivers License is a requirement for this job.

 

Salary: This position is an employed position. Compensation is commensurate with experience plus benefits including paid time off, paid holidays, health insurance, dental insurance and vision insurance, an IRA retirement plan, and the ability to work and thrive in a creative, integrative, exciting grassroots community health/care and healing space with an energetic and supportive team.

 

To apply, send your cover letter (including relevant experience and your interest in working at Casa de Salud) and your CV (with three professional references) as two separate MS Word or PDF documents directly to info@casadesaludnm.org, with the subject line: “Case Manager — [Your Name]” and address your application to Search Committee, Casa de Salud. 

 

Casa de Salud is looking to hire the ideal candidate for this role immediately. Applications will be considered immediately upon receipt and interviews will start immediately. 

 

Casa de Salud is an equal opportunity employer. Women, LGBTQI+ people, people of color, and differently abled people are strongly encouraged to apply.

​

Clinic Flow Coordinator

 

The Clinic Flow Coordinator at Casa de Salud embraces our model of providing primary care with love and dignity for all in an environment that is especially responsive to low-income, Spanish-speaking and marginalized residents of Albuquerque and surrounding communities.

 

Clinic Flow Coordinators at Casa de Salud are expected to assist medical and behavioral health providers in providing high quality healthcare that includes acute care and care for chronic medical conditions, as well as a range of office-based medical procedures. They work with patients dealing with addictions and who are prescribed buprenorphine medication treatment for opioid addictions as well as with those seeking gender-affirming care and harm reduction services.

 

The Clinic Flow Coordinator works under close supervision of the Senior Flow Coordinator and Clinical Manager. 

 

The following encompasses the general scope and role of the Clinic Flow Coordinator:

 

Essential Duties and Responsibilities

 

• Modeling professional behavior and performance as measured by punctuality, integrity, consistency and mastery of duties and responsibilities

• Actively participating in daily huddles, monthly staff meetings, and weekly clinical operations team meetings 

 

• Teaching health apprentices specific clinical skills and providing feedback to apprentice and to senior flow coordinator for use in program management decisions

 

• Verifying that apprentices are completing learning objectives in a timely manner

• Serving as a role model and mentor to apprentices, navigating weekly apprentice staffing

• Providing apprentices with constructive feedback

• Patient registration, scheduling, over-the-phone communication, clinical documentation, use of an electronic medical records system

• Obtaining patient vital signs, providing harm reduction supplies to clients, performing blood draws and point of care lab tests, rooming patients, stocking supplies, prepping/cleaning exam rooms on a daily basis

• Supporting clinicians with flow, restocking, and patient care needs including referrals/follow up

• Supporting the work of the Strong Roots program for people dealing with addictions

• Representing Casa de Salud at events and in meetings as requested

 

Minimum Qualifications for this position:

• Eligibility: current or recent former health apprentices or applicable experience

• Priority given to senior health apprentices given mastery of skills that would be taught to others

• Ability to commit to one year or more of employment at Casa de Salud

• Ability to commit 24+ consistent hours a week to this position (with flexibility based on needs of the organization if apprentices or staff are out, or if evening hours are needed)

• Ability and excitement to serve as a role model to health apprentices, provide leadership at Casa, grow, and model excellence and professionalism 

 

Knowledge, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The essential knowledge, skills, abilities and experiences listed below are required.

• Mastery of all apprentice skills and duties

• Passionate team player with great attention to detail and a demonstrated background in multitasking and managing high priority tasks in a timely manner.

• Experience in problem-solving, exercising sound judgment, maintaining confidentiality and the ability to interact professionally and effectively with co-workers, clients, and the general public.

• Ability to complete assignments and responsibilities accurately and in a timely manner, often with strict and/or conflicting deadlines.

• Strong ethics and a high level of personal and professional integrity.

• Must be fluent in proper spoken & written English for a business environment. Fluency or strong command of Spanish is a big plus, but not required. 

• Able to effectively present information, respond to questions in a timely manner, and professionally interact with directors, managers, clinicians, staff, apprentices and  patients.

• Self-driven and able to anticipate needs and execute tasks without heavy supervision. 

• Excellent time management skills and a history of managing tasks that recur on daily, weekly, monthly, and longer timeframes without missing deadlines. 

• Interested in problem solving and comfortable dealing with a variety of concrete variables in situations where only limited standardization exists.

• Open and effective communicator, excellent interpersonal skills, and a willingness and interest in expressing ideas and proposing changes to improve and streamline procedures & systems.

• Interested in identifying and implementing system improvements for performance and efficiency.

 

Work Environment

 

Casa de Salud is an Equal Opportunity Employer and maintains a core value around our staff reflecting the communities we serve. Women, people of color, people of trans and gender non-­conforming identities, immigrants, and differently abled people are strongly encouraged to apply. While performing duties of this position, the employee is required to sit and stand for extended periods of time, type, use a trackpad or mouse, walk, use and/or handle standard office and medical equipment, and communicate verbally and in writing with other staff. The employee will occasionally be required to lift and/or move office and medical equipment and furniture. Repetitive motion of upper body required. Vision correctable to 20/20 and hearing.

 

Hours and Benefits

 

Schedule of work is during normal business hours Monday - Friday with occasional hours on evenings or weekends for special events. Employees who qualify for benefits include health insurance, dental insurance, vision insurance, retirement IRA plan, paid time off, paid holidays, parental leave, professional development support, flexibility in schedule, a positive and exciting team culture, and support for advocacy/community projects that align with Casa de Salud’s mission. 

 

If interested please send your resume, cover letter and three professional references to: info@casadesaludnm.org, with the subject line “Clinic Flow Coordinator -- [your name].” Applications will be received and interviews conducted on a rolling basis until the position is filled. 

​

​

​